Italy is such a sweet, caring, intelligent young lady. She helped us get matched with the perfect puppy for our family. She answered all our concerns and questions. :) After having my questions answered, we got a pup from them. The puppy, Belle, is the smartest and sweetest pup ever. Italy told me that they work with their pups to be potty trained and let me tell you. Belle was potty trained; never had an accident. HuskyPalace really cares about their pups and we are still in touch with them.